Bonrix 7 Inch Dynamic Feedback Touch Display - WiFi Enable (Portrait Display)
Item Code: BEI-FBD-001-WiF

This solution is designed for organizations that want to modernize the way they collect and act on customer, patient, passenger, and visitor feedback. From hospitals, hotels, airports, tourist attractions, and public utility centers to reception counters, service desks, waiting areas, and help points, this device brings real-time digital feedback collection directly to the point of service.

In many industries, feedback is still delayed, manual, inconsistent, or difficult to analyze. Paper forms often go unread. Verbal complaints may never be recorded properly. Online surveys are frequently ignored after the customer leaves the location. Because of this, businesses miss valuable opportunities to understand service quality, identify operational gaps, and improve user experience.

The Bonrix 7 Inch Dynamic Feedback Touch Display addresses this challenge with a compact, professional, and easy-to-use touch-based feedback terminal supported by a cloud-based backend platform. It helps organizations collect structured feedback instantly, centrally configure questions, monitor multiple locations, and generate meaningful business insights from real user responses.

What makes this solution powerful is not just the device, but the complete ecosystem behind it.

With the Bonrix Dynamic Feedback System, organizations can:

• collect real-time feedback at the exact point of experience
• monitor service quality across multiple departments and branches
• configure feedback flows from a centralized backend
• generate insights for management and operations teams
• identify low-performing service points quickly
• improve accountability and customer satisfaction
• support faster corrective action with measurable data

The system is highly suitable for:

Hospitals – patient satisfaction, front desk feedback, billing desk feedback, OPD/IPD experience, discharge process review
Hotels – reception experience, room service response, restaurant service, check-in and check-out satisfaction
Airports – passenger experience, service counters, lounge feedback, boarding and support desk feedback
Tourist Attractions – visitor satisfaction, facility feedback, entry/exit experience, public convenience assessment
Public Utility Centers – citizen service counters, payment counters, complaint desks, help centers, information kiosks
Corporate and Retail Spaces – customer service, branch experience, reception monitoring, support desk evaluation

Key device highlights include:

• 7-inch portrait TFT LCD display
• 800 x 480 resolution
• WiFi-enabled connectivity
• Touch-based feedback interaction
• HTTP API support for software integration
• Local LAN / IP access
• Integrated smart audio
• Compact tabletop-ready design
• White ABS enclosure with acrylic protection
• USB Type-C power input

The user experience is simple and intuitive, allowing people to submit feedback within seconds. This increases participation and makes the solution practical for busy public locations. The backend platform adds even more value by allowing centralized configuration, branch-wise visibility, and actionable reporting.

For management teams, this means feedback is no longer just collected — it becomes operational intelligence.

For hospitals, it can help improve patient experience.
For hotels, it can help improve guest satisfaction.
For airports and transport hubs, it can help improve passenger service quality.
For tourist and public facilities, it can help improve citizen and visitor engagement.

Bonrix 7 Inch Dynamic Feedback Touch Display - WiFi Enable (Portrait Display) is more than a display device. It is a smart feedback terminal backed by a centralized platform for experience monitoring, analytics, and continuous improvement across industries.

https://bonrix.co.in/bonrix-dynamic-feedback-system-revolutionizing-customer-and-patient-experience-across-all-idustries.html

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